Terms & Conditions
Terms and Conditions for Kuwait Shopping Festival Coupons
- Coupon Eligibility:
- Customers will receive 1 coupon for every 10 KWD spent in a single purchase or its multiples (e.g., 20 KWD = 2 coupons, 30 KWD = 3 coupons).
- Participating companies may issue coupons for under 10 KWD at their own discretion, with notice to the festival.
- Receipts and Refunds:
- No refunds or exchanges of sold items will be processed unless accompanied by the original receipt and all coupons issued during the sale.
- Refunds void the coupons issued with the original purchase.
- Receipt Combination:
- Customers may combine multiple receipts from the same store to meet the 10 KWD threshold for coupon eligibility.
- Draw Participation:
- Each coupon is valid for participation in one draw only and cannot be reused for future draws.
- Coupons must be completed with accurate information and placed in the designated collection boxes before the cut-off time for the respective draw.
- Receipt Requirement for Winners:
- The winner must present the customer’s portion of the winning coupon and the original receipt to claim the prize. Failure to provide will result in being disqualified.
- Coupon Validity:
- Coupons are valid only during the Kuwait Shopping Festival period from January 21, 2025, to March 31, 2025.
- Coupons that are damaged, altered, or tampered with will be deemed invalid.
- Exclusions:
- Purchases made using gift cards, store credits, or promotional vouchers are not eligible for coupons.
- Fraudulent Activity:
- Any fraudulent attempt to obtain coupons, acquire them illegally, or forge them will result in the participant being disqualified from the draw, along with necessary legal actions being taken.
- General Guidelines:
- Participation in the Kuwait Shopping Festival draws constitutes acceptance of these terms and conditions.
- The Consumer Protection Department of the Ministry of Commerce and Industry in Kuwait is the authority responsible for the validity of coupons and the draw results, which are considered final.
- Festival Modifications:
- The festival management reserves the right to modify or amend these terms and conditions without prior notice.
- In the event of unforeseen circumstances, the organizers have the right to cancel or postpone the draws or modify the festival schedule.
- All participants must comply with the regulations and instructions of Law No. 39/2014, Executive Regulations No. 27/2015, and the Amended Decision No. 361/2015.